FAQ

DELIVERY / SELF-COLLECTION

1. Delivery islandwide?
Yes, we deliver islandwide. Please allow 5 working days (including day of order) for ordering processing. No Delivery on all Sundays.

2. Where are the pickup locations?
Only 2 locations: Choose Self-Collection, and pick-up from either FairPrice Xpress (Tanglin Road) 56 Tanglin Rd, #01-02 02A, Singapore 247964 OR ESSO East Coast 239 &, 255 East Coast Rd, Singapore 428932

3. Pre-order dates / Opening date of collection / Last delivery date? 
Last day of pre-order: 16th Dec 2022
Opening date for collection / delivery: 1st Dec 2022
Last day of delivery: 23rd Dec 2022

4. Do you deliver on Christmas Eve / Day? 
No we don't. 24/25 Dec only self-collection at either FairPrice Xpress (Tanglin Road) 56 Tanglin Rd, #01-02 02A, Singapore 247964 OR ESSO East Coast 239 &, 255 East Coast Rd, Singapore 428932

5. What are the delivery fees?
Delivery fees are at $15. Free delivery for orders above $150. 

 

CHRISTMAS SETS / ITEMS

1. Do I need to reheat my Christmas items / Are they still warm at collection?
All orders come chilled and are vacuum packed/sealed for freshness. Please follow reheating instructions on product label. Serving suggestions only. 

2. Is the product weight indicated? 
All weights indicated are approximate measurements before cooking. Product will minimally shrink after cooking.

3. Does it come with all sauces? 
Only the Christmas Sets A & C come with cranberry sauce. Any other a la carte items have no sauces.

4. Do the Christmas Sets come with garnishes / trimmings? 
Trimmings, garnishes, tableware and cutlery are not included.

5. EARLY BIRD 1Nov-10Dec: FREE Champagne Ham 400g (with every Christmas Set). Does it show in my order? 
Upon selection of any Christmas Sets, system will auto-detect the free champagne ham and add into the final order list. 

 

HEATING INSTRUCTIONS

• Pre-heat your oven to 165 degrees and let the chicken or turkey rest at room temperature for 30 minutes.
• Put it breast side down on a roasting tray with a rack, and pour 1 cup of water into the tray.
• Cover with foil, put it in the oven and roast for 20-30 minutes (for chicken) or 30-40 minutes (for turkey).
Optional: 10 minutes before the chicken or turkey is ready, remove the foil and baste generously with butter.

Cooked to perfection
• Let the turkey stuffing rest at room temperature for 15-20 minutes.
• Boil water